Privacy Policy
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:
- Account information such as your name, email address, and password.
- Billing information such as your payment method and billing address.
- Usage data including API calls, templates created, and images generated.
- Technical data such as your IP address, browser type, and device information.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze trends, usage, and activities in connection with our services.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS and at rest using AES-256. We conduct regular security audits and maintain SOC 2 Type II compliance. Access to personal data is restricted to authorized employees who need it to perform their job functions.
Third Parties
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), hosting (AWS), and analytics. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your data.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@ddukddak.studio or visit our support page.